Leadership & Teams Development

Level 5 Leadership

Developing the leader and the team

Level 5 leaders

They modest, shy and fearless and possess the capability to transform an organisation from good to great without portraying themselves as wizards with magic wands.

They prefer talking about the company and the contribution of other people but rarely about their role or achievements.

There are certain actions performed by Level 5 leaders which separate them from the rest of the leaders and senior executives.

  • The first step if their ability to identify and include right people with them towards achieving goals. Unlike the traditional method of building strategies and then looking for the right people to carry them out, they take a different route. It’s about getting the right people on board and then deciding on the destination.

Teams Development

Every team’s effectiveness is dependent on three internal and three external factors.  A mature team is advanced along both sets of effectiveness factors.

Addressing any one of these factors contributes to the overall effectiveness of the team.  However, the unique synergy of a “peak performing team” only happens when all six factors are optimised.

External factors consist of: “Understanding the Business,” “Effective Leadership” and “Customer Orientation.”  These elements are essential for creating a collaborative culture and a nurturing environment for teamwork where the focus is customer satisfaction.

Internal factors are made up of “Unified Purpose,” “Collaborative Environment” and “Effective Team Processes” that guide the teams’ day-to-day actions and interactions. 

Understanding the business

Employees can deal with difficult situations, adapt to changes and keep moving ahead when they understand the external and internal influences affecting the company

Effective leadership

Impactful leaders are not only skilled at managing work product but also at understanding the intricacies of human interactions.

By leveraging both capacities, they know how to create the kinds of trusting environments necessary to accelerate team growth

Customer Orientation

Successful teams seek ways to partner with and engage their customers in order to actively identify their needs and go beyond their expectations

Collaborative Environment

Thriving teams are trained in interaction skills to promote constructive dialogue, trust, and creativity while having fun together.

They have a strong sense of identity, are committed to the team’s charter or purpose, organisation and each other, nurture their relationships and use their diversity to strengthen their results